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Service marketing People, technology, strategy Christopher H Lovelock, Jochen Wirtz

By: Contributor(s): Material type: TextTextPublication details: Hoboken, N.J. Wiley c2007.Description: xvi, 602 p. ill., maps 25 cmISBN:
  • 9780471758235
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Item type Current library Collection Call number Copy number Status Date due Barcode
Red Spot PERPUSTAKAAN TAN SRI OTHMAN MERICAN, POLITEKNIK UNGKU OMAR BOK 388.4097 VUC (Browse shelf(Opens below)) 40466 Available 0000043920

Includes bibliographical reference(p.563 - 564) and indexs

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