Service marketing People, technology, strategy

Vuchic, Vukan R.

Service marketing People, technology, strategy Christopher H Lovelock, Jochen Wirtz - Hoboken, N.J. Wiley c2007. - xvi, 602 p. ill., maps 25 cm.

Includes bibliographical reference(p.563 - 564) and indexs

9780471758235


Local transit--Planning.--United States
Transportation engineering--United States.
Urban transportation--Planning.--United States