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Service operation management improving service delivery Robert Johnson, Graham Clark

By: Contributor(s): Material type: TextTextPublication details: Prentice Hall Harlow c2005Edition: 2nd.edDescription: vi, 496p.: ill. 25cmISBN:
  • 0273683675
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Item type Current library Collection Call number Copy number Status Date due Barcode
Buku Buku PERPUSTAKAAN TAN SRI OTHMAN MERICAN, POLITEKNIK UNGKU OMAR Koleksi Umum (Rak Terbuka) 658 JOH (Browse shelf(Opens below)) 31998 Available 0000042459
Buku Buku PERPUSTAKAAN TAN SRI OTHMAN MERICAN, POLITEKNIK UNGKU OMAR Koleksi Umum (Rak Terbuka) 658 JOH (Browse shelf(Opens below)) 38566 Available 0000039546

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Structural analysis a unified classical and matrix approach A.Ghali, A. M. Neville and T. G. Brown

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