Service operation management (Record no. 43)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00752nam a2200229Ia 4500 |
| 001 - CONTROL NUMBER | |
| control field | 0000000013 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 231110s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0273683675 |
| 090 00 - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) | |
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) | 658 |
| Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) | JOH |
| -- | 2005 |
| 100 0# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Johnson, Robert |
| 245 00 - TITLE STATEMENT | |
| Title | Service operation management |
| Remainder of title | improving service delivery |
| Statement of responsibility, etc. | Robert Johnson, Graham Clark |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2nd.ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Prentice Hall |
| Name of publisher, distributor, etc. | Harlow |
| Date of publication, distribution, etc. | c2005 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | vi, 496p.: |
| Other physical details | ill. |
| Dimensions | 25cm |
| 500 ## - GENERAL NOTE | |
| General note | include index |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Structural analysis |
| Number of references | a unified classical and matrix approach |
| -- | A.Ghali, A. M. Neville and T. G. Brown |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | AEN,DPM,DRM,ANS,DNS |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Services in industries |
| General subdivision | management |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | xx, 686 p. |
| Numeration | ill. |
| Titles and other words associated with a name | 24 cm |
| 700 0# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Clark, Graham |
| 700 0# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Title |
| Withdrawn status | Lost status | Damaged status | Not for loan | Collection | Home library | Current library | Date acquired | Source of acquisition | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type | Cost, normal purchase price | Cost, replacement price |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Koleksi Umum (Rak Terbuka) | PERPUSTAKAAN TAN SRI OTHMAN MERICAN, POLITEKNIK UNGKU OMAR | PERPUSTAKAAN TAN SRI OTHMAN MERICAN, POLITEKNIK UNGKU OMAR | 16/02/2009 | S.Faz Industries | 658 JOH | 0000039546 | 10/11/2023 | 38566 | 10/11/2023 | Buku | |||||||
| Koleksi Umum (Rak Terbuka) | PERPUSTAKAAN TAN SRI OTHMAN MERICAN, POLITEKNIK UNGKU OMAR | PERPUSTAKAAN TAN SRI OTHMAN MERICAN, POLITEKNIK UNGKU OMAR | 13/08/2008 | Suaralam Resources | 658 JOH | 0000042459 | 10/11/2023 | 31998 | 10/11/2023 | Buku | 349.21 | 349.21 |