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DEVELOPMENTS in the call centre industry analysis, changes, and challenges edited by John Burgess and Julia Connell.
Material type:
TextPublication details: New York, NY Routledge c2006Description: xv, 205p.: ill. 24cmISBN: - 0415357020
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
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PERPUSTAKAAN TAN SRI OTHMAN MERICAN, POLITEKNIK UNGKU OMAR | Koleksi Umum (Rak Terbuka) | 381.1 DEV (Browse shelf(Opens below)) | 32601 | Available | 0000042733 |
Browsing PERPUSTAKAAN TAN SRI OTHMAN MERICAN, POLITEKNIK UNGKU OMAR shelves, Collection: Koleksi Umum (Rak Terbuka) Close shelf browser (Hides shelf browser)
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| 381.0151 MER MERCHANDISING mathematics for retailing | 381.06 GOV GOVERNING interests business associations facing internationalization | 381.1 BRA DASAR-DASAR utama kerajaan Malaysia | 381.1 DEV DEVELOPMENTS in the call centre industry analysis, changes, and challenges | 381.1 PEG Basic electronics | 381.131 MEN The guide to franchising | 381.1420 BIN The future of omni-channel retail predictions in the age of Amazon |
Includes bibliographical references and index.
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