DEVELOPMENTS in the call centre industry (Record no. 3001)

MARC details
000 -LEADER
fixed length control field 00619nam a2200193Ia 4500
001 - CONTROL NUMBER
control field 0000000999
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 231110s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0415357020
090 00 - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) 381.1
Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) DEV
-- 2006
245 00 - TITLE STATEMENT
Title DEVELOPMENTS in the call centre industry
Remainder of title analysis, changes, and challenges
Statement of responsibility, etc. edited by John Burgess and Julia Connell.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New York, NY
Name of publisher, distributor, etc. Routledge
Date of publication, distribution, etc. c2006
300 ## - PHYSICAL DESCRIPTION
Extent xv, 205p.:
Other physical details ill.
Dimensions 24cm
500 ## - GENERAL NOTE
General note Includes bibliographical references and index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Call centers.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element GEN
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Telecommunication.
700 0# - ADDED ENTRY--PERSONAL NAME
Personal name Burgess, John
700 0# - ADDED ENTRY--PERSONAL NAME
Personal name Connell, Julia
Holdings
Withdrawn status Lost status Damaged status Not for loan Collection Home library Current library Date acquired Source of acquisition Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
        Koleksi Umum (Rak Terbuka) PERPUSTAKAAN TAN SRI OTHMAN MERICAN, POLITEKNIK UNGKU OMAR PERPUSTAKAAN TAN SRI OTHMAN MERICAN, POLITEKNIK UNGKU OMAR 23/09/2008 Landasan Maju Enterprise   381.1 DEV 0000042733 10/11/2023 32601 10/11/2023 Buku