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Complaint management the heart of CRM by Bernd Stauss and Wolfgang Seidel

By: Contributor(s): Material type: TextTextPublication details: New York Wiley c1991.Description: xvi, 736 p. ill. 25 cmISBN:
  • 047154194X
Subject(s):
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Holdings
Item type Current library Collection Call number Copy number Status Date due Barcode
Buku Buku PERPUSTAKAAN TAN SRI OTHMAN MERICAN, POLITEKNIK UNGKU OMAR Koleksi Pinjaman Terhad (Buku bertanda Merah) 332.6 ELT (Browse shelf(Opens below)) 39288 Available 0000028044

Includes bibliographical references and index.

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