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Complaint management the heart of CRM by Bernd Stauss and Wolfgang Seidel

By: Contributor(s): Material type: TextTextPublication details: Australia Thomson c2004Description: x,310p.: ill. 23cmISBN:
  • 0324202644
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Holdings
Item type Current library Collection Call number Copy number Status Date due Barcode
Buku Buku PERPUSTAKAAN TAN SRI OTHMAN MERICAN, POLITEKNIK UNGKU OMAR Koleksi Umum (Rak Terbuka) 658.812 STA (Browse shelf(Opens below)) 32191 Available 0000042366

Includes bibliographical references and index

Troubleshooting process operations Norman P. Lieberman

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