Complaint management the heart of CRM
Stauss, Bernd
Complaint management the heart of CRM by Bernd Stauss and Wolfgang Seidel - Australia Thomson c2004 - x,310p.: ill. 23cm
Includes bibliographical references and index
Troubleshooting process operations
0324202644
Consumer complaints
Customer relations IxManagement
DPM,DRM,AEN
Complaint management the heart of CRM by Bernd Stauss and Wolfgang Seidel - Australia Thomson c2004 - x,310p.: ill. 23cm
Includes bibliographical references and index
Troubleshooting process operations
0324202644
Consumer complaints
Customer relations IxManagement
DPM,DRM,AEN