Marketing plans for service businesses a complete guide

McDonald, Malcolm.

Marketing plans for service businesses a complete guide Malcolm McDonald, Adrian Payne. - 2nd.ed. - Amsterdam ; Boston Elsevier c2006. - xiv, 401 p. 25 cm.

Includes bibliographical references and index.

075066746X (pbk.)


DPM, DRM
Service industries--Marketing.
Service industries--Planning.