000 00573nam a2200157Ia 4500
001 0000019547
008 160826 my eng
020 _a9679950832
090 0 0 _a381.34
_bHOW
_c1994
245 1 0 _aHOW to complain and get results
_ba CAP guide based on actual complaints handled by CAP
_cConsumers' Association of Penang
260 _aPulau Pinang
_bConsumers' Association of Penang
_cc1994
300 _a200pages
_billustration
_c19cm
650 0 _aConsumer education
650 0 _aConsumer protection
_xCitizen participation
650 0 _aConsumers
_xAttitudes
999 _c58583
_d58583