000 00761nam a2200205Ia 4500
001 0000019385
008 160112 enk eng
020 _a0131228099 (pbk.)
090 0 0 _a658.562
_bTOT
_c2003
245 1 0 _aTOTAL quality management
_cDale H. Besterfield [and three others]
250 _aThird edition, International edition
260 _aUpper Saddle River, New Jersey
_bPrentice Hall
_aLondon
_bPrentice-Hall International,
_cc 2003
300 _axi, 640 pages
_bincludes illustration
_c23 cm
500 _aPrevious edition: 1999
504 _aIncludes bibliographical references and index
650 0 _aTotal quality management
700 1 _aBesterfield, Glen H.
700 1 _aBesterfield, Michna Carol
700 1 _aBesterfield, Sacre Mary
999 _c58097
_d58097