Wagner, John A. <br/><br/>
Organizational behavior  securing competitive advantage 
John A. Wagner I I I, John R. Hollenbeck. 
 - 5th ed. 
 - Mason, Ohio :IbThomson/South-Western  c2005. 
 - 1 v. (various pagings).:  ill.  27 cm 
<br/><br/> Includes bib.ref.and index 
<br/><br/>Troubleshooting process operations 
<br/><br/><label>ISBN: </label>0324259956 
<br/><br/><label>Subjects--Topical Terms: </label><br/>AEN,DRM,DPM<br/>Organizational behavior<br/>Organizational behavior - Case studies