Grant, Eugene Lodewick b.1897. Amanat perdana perkhidmatan awam bertaraf dunia : koleksi ucapan Perdana Menteri semasa Majlis Perdana Perkhidmatan Awam (MAPPA) (2000 - 2005) Abdullah Ahmad Badawi, - 4th.ed. - New York, McGraw-Hill [1972] - xv, 694 p. illus. 24 cm. Bibliography: p. 634-640. ISBN: 73038625 Subjects--Topical Terms: Quality control.