TY  - BOOK
AU  - Plenert,Gerhard Johannes
AU  - Title
AU  - xx,686 p., ill.
TI  - Strategic continuous process improvement: which quality tools to use, and when to use them
SN  - 0071767185
AV  - HD62.15 .P567 2012
PY  - 2012///
CY  - New York
PB  - McGraw-Hill
KW  - Quality control
KW  - Standards
KW  - Total quality management
N1  - Includes index
N2  - "This practical guide explains how to implement a strategic performance model and select and integrate appropriate metrics to acheive desired goals." -- from back cover
ER  -