HOW organizations learn  managing the search for knowledge 
Ken Starkey ...[et.al]., 
 - 2nd.ed. 
 - London  Thomson  2004. 
 - xiii, 618 p. :  ill.  24 cm. 
<br/><br/>Includes bibliographical references and index. Troubleshooting process operations 
<br/><br/><label>ISBN: </label>1861527462 (pbk)  £24.99 / RM275.72 
<br/><br/><label>Subjects--Topical Terms: </label><br/>DPM,DRM,AEN<br/>Organizational learning.