Taylor, Shirley. <br/><br/>
Communication for business  a practical approach 
Shirley Taylor. 
 - 3rd ed. 
 - New York  Pearson Longman  c1999 
 - xix, 429 p.  ill. (some col.)  25 cm. 
<br/><br/>Includes index 
<br/><br/><label>ISBN: </label>0582381649 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.