Spechler, Jay W., <br/><br/>
Managing quality in America?s most admired companies 
Jay W. Spechler. 
 - Norcross, Ga.  Industrial Engineeering and Management Press, Institute of Industrial Engineers  c1993. 
 - xii, 422 p.  ill.  24 cm. 
<br/><br/>Includes bibliographical references. 
<br/><br/><label>ISBN: </label>0898061180 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Malcolm Baldrige National Quality Award--Case studies.<br/>Total quality management--Case studies.--United States