TY  - BOOK
AU  - Stein, Donna Baier.
AU  - xx, 686 p.
AU  - MacAaron, Alexandra.
AU  - Title
TI  - The new marketing conversation: creating and strengthening relationships between buyers and sellers
SN  - 0324200579 (cased)
PY  - 2005///
CY  - Mason, Ohio
PB  - Thomson
KW  - Business communication
KW  - Customer relations
KW  - DRM,AEN,DPM
KW  - Relationship marketing
N1  - Includes bibliographical references and index
ER  -