TY  - BOOK
AU  - Himstreet, William C.
AU  - xx, 686 p.
AU  - Baty, Wayne Murlin
AU  - Title
TI  - A guide to computer user support for Help Desk & support specialists
SN  - 053498147X
PY  - 1990///
CY  - Boston
PB  - PWS-KENT Publishing Company
KW  - Business communication
KW  - Business report writing
KW  - Commercial correspondence
ER  -