TY  - BOOK
AU  - Flood, Robert L.
AU  - Title.
TI  - Microsoft Excel 2000
SN  - 0471939676
PY  - 1993///
CY  - New York
PB  - J. Wiley & Sons
KW  - Total quality management
KW  - Case studies
N1  - Includes bibliographical references and index
ER  -