TY - BOOK AU - Wilson, Richard M. S. AU - xx, 686 p. AU - Gilligan, Colin. AU - Title TI - Creating corporate reputations: identity,image and performance SN - 075062244X PY - 1998///, c1997 CY - Oxford PB - Butterworth-Heinemann KW - Marketing KW - Management N1 - Includes bibliographical references and index ER -