Schroeder, Roger G. Gartside?s model business letters & other business documents by Shirley Taylor, Leonard Gartside - 4th ed. - New York McGraw-Hill c1993. - xvi, 848 p. ill. 24 cm. + 1 computer disk (3 1/2 in.). McGraw-Hill series in management Includes bibliographical references and index. ISBN: 0071128425 Subjects--Topical Terms: Decision making.Production management.