Hart-Davis, Guy. <br/><br/>
The customer learning curve  creating profits from marketing chaos 
by Karl Hellman, Ardis Burst 
 - Indianapolis, Ind. ;  Chichester  Wiley Pub.  c2007. 
 - xxxv, 1042 p.  ill.  24 cm. 
<br/><br/>Includes index 
<br/><br/><label>ISBN: </label>9780470046142 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Operating systems (Computers)