TY  - BOOK
AU  - Futrell, Charles.
AU  - xx, 686 p.
AU  - Title
TI  - ABC?s of relationship selling through service
SN  - 007310132X (alk. paper)
PY  - 2007///
CY  - Boston, Mass.
PB  - McGraw-Hill/Irwin
KW  - AEN,DRM,DPM
KW  - Selling
N1  - Includes bibliographical references (p. 527-53) and index
ER  -