TY  - BOOK
AU  - Shoup, Kate
AU  - xx, 686 p.
AU  - Title
TI  - Writing and speaking at work: a practical guide for business communication
SN  - 9780470171240
PY  - 2007///
CY  - Hoboken, N.J., [Chichester
PB  - Wiley, John Wiley distributor]
KW  - Electronic mail systems
KW  - Computer programs
KW  - Personal information management
KW  - Time management
N1  - Includes index
ER  -