Aitken, Peter G. <br/><br/>
Business process modeling, simulation, and design 
Manuel Laguna, Johan Marklund. 
 - Indianapolis, IN  Wiley Technology Pub.  c2007. 
 - xxvii, 594 p.  ill.  24 cm. 
<br/><br/>Include index 
<br/><br/><label>ISBN: </label>9780470046456 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Personal information management--Computer programs.<br/>Time management--Computer programs.