Gryna, Frank M. <br/><br/>
Academy of Management Journal  Vol. 55, No. 3, June 2012 

 - 4th ed. 
 - Boston  McGraw-Hill  c2001 
 - xxii, 730p.:  ill.;  24cm 
<br/><br/>Includes bibliographical references and indexes 
<br/><br/><label>ISBN: </label>0071181660 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control