TY  - BOOK
AU  - Otte, Miriam
AU  - xx, 686 p.
AU  - Title
TI  - Communication skills for the workplace: observations and tips
SN  - 9837204044
PY  - 1999///
CY  - Kuala Lumpur
PB  - Golden Books Centre
KW  - Business presentations
KW  - Sales presentations
N1  - Includes index
ER  -