TY  - BOOK
AU  - Otte, Miriam
AU  - xx, 686 p.
AU  - Title
TI  - The practitioner's guide to user experience design
SN  - 9837204044 (pbk.):
PY  - 1999///
CY  - Kuala Lumpur
PB  - Golden Books Centre
KW  - Business presentations
KW  - Sales presentations
ER  -