TY - BOOK AU - Clark, James Leland AU - xx, 686 p. AU - Clark, Lyn AU - Title TI - How 10: a handbook for office professionals SN - 0324178824 PY - 2004/// CY - Mason, Ohio PB - Thomson/South-Western KW - Commercial correspondence - Handbooks, manuals, etc KW - GEN N1 - Includes bibliographical references and index ER -