TY  - BOOK
AU  - Phillips, Jack J.
AU  - xx, 686 p.
AU  - Title
TI  - Return on investment in training and performance improvement programs: a step-by-step manual for calculating the financial return
SN  - 0884154920
PY  - 1997///
CY  - Woburn, MA.
PB  - Butterworth-Heinemann
KW  - DPM, DRM, DKB
KW  - Employees
KW  - Training of
KW  - Evaluation
KW  - Handbooks, manuals, etc
KW  - Rate of return
N1  - Includes index
ER  -