TY - BOOK AU - xx, 686 p. AU - Cragan, John F. AU - Title TI - COMMUNICATION in small groups: theory, process, skills SN - 0534545513 PY - 2004/// CY - Belmont, CA PB - Wadsworth/Thomson Learning KW - Communication in small groups KW - GEN N1 - Includes bibliographical references (p. 334-342) and indexes ER -