Slack, Nigel. <br/><br/>
Operations strategy 
Nigel Slack, Michael Lewis. 
 - Harlow, England ;  New York  Financial Times Prentice Hall  c2002. 
 - xvi, 548 p. :  ill. (some col.)  25 cm. 
<br/><br/>Includes bibliographical references and index. Troubleshooting process operations 
<br/><br/><label>ISBN: </label>0273637819 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>AEN,DRM,DPM<br/>Production management.