Gordon, Robert J.  1940- <br/><br/>
Operations and process management  principles and practice for strategic impact 
Nigel Slack ... [et al.]. 
 - Harlow, England ;  New York  Prentice Hall/Financial Times  c2006. 
 - xxiii, 531 p. :  col. ill.  28 cm. +  1CD-ROM (4 3/4 in.) 
<br/><br/>Includes bibliographical references and index. Troubleshooting process operations 
<br/><br/><label>ISBN: </label>0273684264 
<br/><br/><label>Subjects--Topical Terms: </label><br/>DPM,AEN<br/>Manufacturing processes.<br/>Process control.