The essence of total quality management

Bank, John.

The essence of total quality management John Bank. - 2nd.ed. - London Financial Times Prentice Hall c2000. - xvii,259p. : ill. 24cm.

Includes bibliographical references and index. Troubleshooting process operations

0135731143 (pbk.) £19.99/rm266.74


AEN,DPM,DRM
Total quality management.