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TOTAL quality management

TOTAL quality management Dale H. Besterfield [and three others] - Third edition, International edition - Upper Saddle River, New Jersey London Prentice Hall Prentice-Hall International, c 2003 - xi, 640 pages includes illustration 23 cm

Previous edition: 1999

Includes bibliographical references and index

ISBN: 0131228099 (pbk.)

Subjects--Topical Terms:
Total quality management

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