Managing quality in America?s most admired companies
Spechler, Jay W.,
Managing quality in America?s most admired companies Jay W. Spechler. - Norcross, Ga. Industrial Engineeering and Management Press, Institute of Industrial Engineers c1993. - xii, 422 p. ill. 24 cm.
Includes bibliographical references.
0898061180
Malcolm Baldrige National Quality Award--Case studies.
Total quality management--Case studies.--United States
Managing quality in America?s most admired companies Jay W. Spechler. - Norcross, Ga. Industrial Engineeering and Management Press, Institute of Industrial Engineers c1993. - xii, 422 p. ill. 24 cm.
Includes bibliographical references.
0898061180
Malcolm Baldrige National Quality Award--Case studies.
Total quality management--Case studies.--United States