Total quality management, organization and strategy

Evans, James R. 1950-

Total quality management, organization and strategy James R. Evans. - 4th.ed. - Mason, Oio Thomson/South-Western c2005. - xii, 467 p. ill. 24 cm.

Includes bibliographical references (p. 451-456) and index.

0324301596 (pbk.)


DRM,DPM,DPM
Total quality management.