Customer service skills for success
Lucas, Robert W.
Customer service skills for success Robert W. Lucas. - 4th.ed - Boston McGraw-Hill c2009. - xx, 294 p. ill. (some col.) 26 cm.
Includes bibliographical references (p. 288) and index.
9780073545448
Customer service
Customer service skills for success Robert W. Lucas. - 4th.ed - Boston McGraw-Hill c2009. - xx, 294 p. ill. (some col.) 26 cm.
Includes bibliographical references (p. 288) and index.
9780073545448
Customer service